Indian buyers expect more from international products – higher quality, better specifications and certainly better service. Customer service expectations are growing for all market segments in India and international companies need to build after care support into their branding and business development.
But how do you ensure excellent After Sales Care for your customers in a country the size of India? For most companies, the cost of maintaining a qualified team of engineers and all the possible spare parts your customers may need is a real problem in India – where it is hard reach every corner of such a big country. We can solve this for you.
M+V offers this service together with Giesecke & Devrient – a nation-wide network of trained engineers & spare parts.
We like to discuss with you personally how we can take care of your after-sales service requirements, how our technicians can be trained to service your products and how this solution can be integrated into your CRM system.
Imagine being able to call on a fully qualified engineer to service your machines within 24 hours – anywhere in India.