1. Recruit the best talents for Sales & Service in India
M+V’s Human Resource department together with our own in-house Recruitment team develops a strong Recruitment Plan for your Sales team. We know which talents are required for a market-entrant, where to find these talents and how to attract them for start-ups. Click here for some insights on how to structure your Indian Sales team.
2. Create systems that you can lead from a distance
As you expand your markets, you need to be able to manage & monitor your Sales Teams virtually. Visits and face-to-face meetings are very productive but you need cost effective ways to keep things on track on a daily basis. You have to develop efficient communication systems and ensure you understand how to manage a project in a cross-cultural team with India. It is essential to set realistic goals and targets and establish and measure clear performance standards – and you need to celebrate milestones and successes.
3. Have a strong Back Office in place
A good Back Office does not create sales but a badly managed Back Office may destroy good sales. M+V manages the Back Office for numerous foreign companies in India. We understand the administrative requirements of foreign organisations in India and solve your administrative headaches. From simple Accounting, Taxation and Payroll Solutions to complex Order Processing in India, M+V has a solution tailor-made for your needs.
4. Set up your After Sales Service Up right
Indian companies and consumers are prepared to pay a premium for imported goods but in return will always expect better customer service from international companies. If you fail, your customer is gone for good. That`s why you need professional After Sale and Spare Parts Management from day one.