Maier and Vidorno

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How do I manage my after sales in India?

Client Speak
LI Ping HR Director / BHS Corrugated Machinery(Shanghai) Co.Ltd

Strong support in recruitment
M+V is very professional in India HR market. They were able to provide us with strong support in our recruitment. We are satisfied with their service.

Falk Tzchichholz Sales Manager Export / Kjellberg Vertrieb GmbH

Incubation solution
With the incubation solution from Maier + Vidorno , we successfully placed our products in the Indian market and established valuable product market presence, which we can now build on further with our subsidiary

Andreas Dauerbock Quality Assurance / Voestalpine Grobblech GmbH

BIS registration project
The BIS registration project went smooth and efficient. We are very satisfied with the way the documentation, communication and inspection on-site was handled from the Maier+ Vidorno Team. We are happy to recommend working with M+V in India – with the expert’s advice you will need.

Rajesh Nath Managing Director / VDMA India Services Pvt Ltd German Engineering Association

Competent Partner
India has great investment potential for foreign companies if you manage the highly complex business environment professionally. Our experience shows – Maier+Vidorno is a competent partner to efficiently set up and run business.

Bjoern Becker Export Sales / Jumo GmbH & Co KG

Market Presence and Profitability
The cooperation of JUMO and Maier+Vidorno is a success story in India since 2008. Our sales, market presence and profitability in India shows constant growth. M+V knows about the challenges foreign companies face while doing business in India – and provides hands-on solutions.

Rene Pluss CFO, Member of the Board / Regent Beleuchtungskorper AG

Business Diagnostic and Implement Improvement
Maier+Vidorno understands business challenges in the Indian business environment and provides solutions with the help of its experts. M+V has experience in running business diagnostics and implement improvement and expansion strategies in various industries in India.

    How do I manage my after sales in India-M+V Altios

    How do I manage my after sales in India?

    After sales service is a powerful tool to retain customers for life. Over a period of time, it is emerging as a key differentiator in garnering customer’s trust for most organisations. Let us see why after sales service is so important for any business especially for foreign companies in India.

    Why is after sales service so important?

    After sales service is crucial for any business because it ensures that your customers are satisfied with their purchases. Moreover, it gives them a sense of satisfaction that in case there is an issue with the product or difficulty in installing the product, they can contact your company for assistance.

    The success of any business largely depends on the quality of service.  A happy and satisfied customer will always be loyal and advertise for your company’s products for the great service. This can boost your company’s sales and accelerate its growth.

    How to manage after sales service?

    Annual Maintenance Contracts are common after sales practice in India. Besides, giving warranties on products is also an ideal option to build customer’s trust. Since customers buy a product keeping long-term use in mind, such services are highly valued by them. Apart from the above, you can have a system in place for long-term repairs.

    Additionally, timely service, regular follow-ups, prompt response to customer’s queries can help you retain their trust. A company that is able to anticipate customer’s needs and be responsive towards them stands a better chance to gain a competitive edge.

    How can we help?

    M+V has partnered with G&D to offer a nationwide after sales service suitable for many products. We also offer support services in Financial Due Diligenceaccounting, and HR consulting. Our experts can help you efficiently manage after sales in India.